Privacy Policy

Last updated: 2026-06-18

Who operates ChartLab

ChartLab is operated by ChartLab Operator.

You may contact us through Settings → Feedback in the app.

Sign-in: email and display name from Google OAuth (when you choose to sign in).

Chart data: birth date, time, timezone, gender, and chart selections you enter.

Generated content: Chart Lab readings and Consult reports saved to your account.

Usage: credit balance, free-trial counters, and a log of credit grants and spends.

Payments (when enabled later): Stripe processes payments; we store pack metadata and Stripe event ids, not full card numbers.

Feedback: messages you submit in Settings, optionally with an email you choose to provide for a reply.

To provide Chart Lab readings, Consult, Records, and credit billing.

To send prompts to our AI provider to generate readings (see AI Disclaimer).

To prevent abuse and keep accounts secure.

Readings are generated by third-party AI models from your chart inputs and prompts.

We do not sell your personal data. We do not use your readings to train public models unless a provider's terms say otherwise.

Saved Chart Lab readings and Consult reports: up to 90 days from last update, then deleted automatically.

Sign-in sessions: about 30 days.

Credit ledger (amounts and reasons only): up to 24 months for billing disputes.

Feedback messages: up to 12 months.

Account identifiers: until you request deletion via Feedback.

Settings → Delete saved data removes your saved readings and consult reports immediately.

Settings → Feedback → category Privacy or Delete data to request account or data deletion.

We aim to respond to privacy requests within 30 days via the in-app channel only.

Cloudflare (hosting and database), Google (sign-in), Stripe (payments when live), and our AI API provider.

These providers process data only to run the service.